Field Supervisor / Lead Care Professional

Home Instead – Mishawaka, IN

Job Type: Full-Time

Work Location: St. Joseph & Elkhart Counties, Indiana

Schedule: Flexible – Open Availability Required

Take Your Caregiving Career to the Next Level!

Are you an experienced caregiver who loves helping others, enjoys new challenges, and is ready to take on a leadership role?

Home Instead is looking for a dependable, compassionate, and motivated Field Supervisor / Lead Care Professional to join our team!

This isn't your typical caregiving position. As a Field Supervisor, you'll play an important role in supporting our clients, mentoring Care Professionals, and helping ensure exceptional care throughout our community.

You'll work with a variety of clients and caregivers, provide hands-on support during challenging situations, and serve as a trusted connection between our field staff and office leadership.

If you're someone who takes pride in being reliable, enjoys helping others succeed, and wants to make a difference every day, we want to meet you!

What You'll Do

• Assist with new client starts and help clients and families feel comfortable and confident with our services.

• Provide hands-on care and support for clients with complex or challenging needs.

• Train, mentor, and encourage new and existing Care Professionals.

• Assist with caregiver introductions, transitions, and quality assurance visits.

• Help cover urgent staffing needs and unexpected call-offs.

• Communicate with Scheduling, HR, and Operations to ensure exceptional service.

• Serve as a positive role model and resource for fellow caregivers.

• Travel throughout St. Joseph and Elkhart Counties to support clients and caregivers wherever needed.

Why Work for Home Instead?

At Home Instead, we believe that taking care of our employees is just as important as taking care of our clients. We offer a supportive work environment, opportunities for professional growth, and a comprehensive benefits package.

Our benefits and opportunities include:

• Comprehensive Benefits Package: Full employee benefits offering, with plan details and eligibility discussed during the hiring process.

• Paid Time Off (PTO): Opportunities to earn paid time off for rest, relaxation, and personal needs.

• 401(k) Retirement Options: Retirement savings opportunities to help you plan for your future.

• Weekly Pay: Get paid every Friday.

• Full-Time Employment: A position designed to provide consistent employment and meaningful responsibilities.

• Career Advancement Opportunities: Grow your caregiving career through leadership experience, training, and mentorship.

• Paid Training & Professional Development: Continue developing your skills through ongoing training and hands-on learning.

• Supportive Leadership Team: Work closely with our Scheduling, HR, and Operations teams.

• Employee Recognition & Appreciation: Join a company that recognizes the dedication and hard work of its Care Professionals.

• Meaningful Work: Make a difference in the lives of seniors while helping other caregivers succeed.

Schedule & Availability

OPEN AVAILABILITY IS REQUIRED.

This position requires flexibility and a willingness to adjust your schedule based on client and operational needs.

• Must have open availability, including mornings, afternoons, evenings, and weekends as needed.

• Must be willing to travel throughout St. Joseph and Elkhart Counties, including South Bend, Mishawaka, Granger, Elkhart, Goshen, and surrounding communities.

• Must be comfortable responding to changing schedules, urgent staffing situations, and different client needs.

• Must be willing to work with multiple clients rather than maintaining one permanent assignment.

This position is ideal for someone who enjoys variety, takes pride in being dependable, and understands the importance of being available when clients and caregivers need additional support.

Required Driving Qualifications

All applicants must meet the following requirements to be considered for this position:

• Possess a valid driver's license.

• Have held a valid driver's license for at least three (3) consecutive years without interruption.

• Have reliable transportation for regular travel between client locations.

• Maintain current automobile insurance on the vehicle used for work, with the applicant's name listed on the insurance policy.

• Be willing and able to drive throughout St. Joseph and Elkhart Counties as required by the position.

These driving and transportation requirements are mandatory due to the field-based nature of this position.

Additional Qualifications

• Minimum 1 year of professional caregiving experience.

• Strong caregiving skills and a passion for helping seniors.

• Experience with dementia, Alzheimer's, or complex care situations preferred.

• Excellent communication and interpersonal skills.

• Ability to coach, train, and mentor fellow caregivers.

• Strong problem-solving skills and the ability to work independently.

• Exceptional attendance, reliability, and professionalism.

• Positive attitude and the ability to remain calm and professional in challenging situations.

Ready to Grow with Home Instead?

If you're an experienced caregiver looking for more responsibility, professional growth, competitive benefits, and the opportunity to make a bigger impact, this could be the perfect next step in your career.

Apply today and become part of a team that values compassion, teamwork, reliability, and exceptional care!

Benefits are subject to plan terms and eligibility requirements. Each Home Instead office is independently owned and operated.